Terms of USE
These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."
If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.
RETURNS AND REFUNDS
If returning an item, you will be responsible for the shipment, all related costs, and risks related to the return shipment.
Items may be returned up to 14 days from receiving the order. We only accept resalable items in its original packaging with the tags attached and in the same state as received, unused and undamaged.
Personalized items are made to order; we are unable to accommodate refunds or exchanges to personalized pieces once your order has been submitted.
After receiving and reviewing your return, you will receive a new product or refund as soon as possible.
ORDER CANCELLATION/MODIFICATION
If you decide to cancel or modify your order, please write to us as soon as possible. We will do our best to make the change. If it’s too late for our team to cancel/modify your order, you can return your order to us once you’ve received it.
SHIPPING AND DELIVERY
We ship worldwide with free shipping within the USA!
We ship Monday through Friday, excluding select holidays. Once your order is processed and shipped out, we will notify you by email.
DUTIES AND INTERNATIONAL FEES
Deliveries to countries outside the USA may incur duties, taxes, or charges that are not included in the total price displayed. To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.
DATA PROTECTION
The owners and operators of this website take the protection of your data very seriously. We treat your data confidentiality and according to the legal data protection regulations and this privacy policy.
The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.
An external, PCI-compliant payment gateway (PayPal, Stripe) handles all credit card payment transactions.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.
PRIVACY POLICY
Effective Date: January 1, 2025
1. Introduction
Welcome to Innovative Solutions CRTE, Corp ("Company," "we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.
2. Information We Collect
We may collect personal information that you provide to us, such as your name, email address, phone number, and any other details submitted through forms on our website.
3. How We Use Your Information
We use the collected information to:
Respond to inquiries and provide customer support
Process transactions and send relevant notifications
Improve our website and services
Send marketing communications if you have opted in
4. SMS Messaging
By clicking "Submit" on our website forms, you consent to receiving SMS messages from us.
Message and data rates may apply.
Message frequency will vary.
You can reply "HELP" for more assistance.
You can reply "STOP" to opt out of messaging.
5. No Third-Party Sharing of Mobile Information
We do not share, sell, rent, or distribute your mobile information with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third party.
6. How We Protect Your Information
We implement security measures to maintain the safety of your personal information, including encryption and secure data storage.
7. Your Privacy Rights
You have the right to:
Access, update, or delete your personal data
Opt-out of communications at any time
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Innovative Solutions CRTE, Corp
538 Newark Pompoton Tnpk Unit 366
Pompton Plains, NJ 07444
(973) 768-9812
COOKIES
This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.
Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.
You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.
The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.
Please note, the deactivation of cookies may impair the functionality of this website.
CONTACT FORM
If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.
NEWSLETTER
If you want to receive our newsletter, we simply need your email address. No other data is necessary. We use your address exclusively for sending the requested information and don't share it with any third parties.
Permission to store the email address, as well as the use of it for sending the newsletter, can be withdrawn at any time via the "Unsubscribe" link within the newsletter.
FINAL DISCLAIMER
Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.